ybet's commitment to safe and responsible gaming
Gaming is for fun — not for problems. ybet is committed to your protection. Use our responsible gaming tools to keep yourself and your family safe.
Our Commitment
The core pillars of responsible gaming
ybet believes that gaming is only enjoyable when it remains fully fun and in control. We provide the following safeguards for the mental and financial wellbeing of all our players.
Self-Exclusion
Take the option to temporarily or permanently exclude yourself from your account at any time. Simply contact our support team and it will be activated.
Deposit Limits
Set your deposit limit daily, weekly, or monthly. Once the set limit is reached, no further deposits will be accepted automatically.
Time Limit Feature
Decide in advance the maximum amount of time you will play each day. When the set time is up, the system will automatically prompt you to take a break.
Reality Check
You will be reminded at regular intervals how long you have been playing and how much you have spent — this helps you stay aware.
24/7 Support
If you feel gaming is causing a problem, contact our Bengali-language live chat support at any time. We are always here for you.
Family Protection
Use a strong password and verification measures on your account to prevent access by minors. Never share your account with anyone.
For age 21 and above only
Opening an account and gaming on ybet is for adults only. We strictly verify that no minor can register on our platform. If you believe someone you know who is a minor is using our site, please let our support team know.
Stay Alert
Warning signs of problem gaming
If gaming goes beyond entertainment and becomes a problem, the following signs may appear. If you recognise them, seek help quickly.
- Repeatedly playing to recover losses, known as "chasing losses."
- Lying to family or friends about how much you play and how long.
- Taking on debt, dipping into savings, or cutting essential expenses to fund gaming.
- Repeatedly failing when trying to stop or cut back on gaming.
- Feeling restless, irritable, or anxious without gaming.
- Gaming while neglecting work, studies, or family responsibilities.
Healthy Habits
The golden rules of responsible gaming
Follow these simple rules to keep gaming enjoyable.
- Think of gaming as entertainment — not as a source of income.
- Set a budget in advance and never play beyond that limit.
- Play within a set time and take regular breaks.
- Do not game when you are stressed, upset, or under the influence.
- It is natural to feel disappointed after a loss — but playing more to make up for it is not the right move.
- Spend time with family and friends — gaming is only a small part of life.
Protection Tools
Keep yourself safe — three simple steps
Contact Support
Let our support team know via live chat or email which protection tool you want to activate — deposit limit, time limit, or self-exclusion.
Set Your Limits
The support team will set daily, weekly, or monthly deposit limits and session time limits on your account according to your preference.
Activate Self-Exclusion
If you need a long-term break, request anything from 30 days to a permanent exclusion. While the exclusion is active, you will not be able to log in to your account.
Details
ybet's gaming protection tools
Deposit Limits
Set the maximum amount you will deposit each day in advance. Lowering a limit takes effect immediately. To increase a limit, a 24-hour waiting period applies — this protects you from rushed decisions.
Session Time Limit
Set a maximum limit on how long you will play in one session. When the set time ends, the system will automatically log you out.
Time-Out (Temporary Break)
Temporarily close your account for anywhere from 1 day to 6 weeks. During this time, no deposits or gaming are possible. Once the break ends, your account reopens automatically.
Self-Exclusion
Choose from 6 months up to a permanent exclusion. In the case of a permanent exclusion, there is no option to reactivate the account afterwards. This is the strictest protection measure.
Reality Check
A notification will be shown every 30, 60, or 90 minutes so you can see how long you have been playing and what your results have been during that session.
Need help? Get in touch
Our support team is always ready in Bengali. Feel free to contact us to activate any tool or to share any concerns about gaming.
Child Safety
Keep minors away from gaming
ybet is for those aged 21 and above only. If you have children or teenagers at home, follow the precautions below:
- Use a strong password and screen lock on your device.
- Do not share your login details with anyone and do not leave your device unattended with your account open.
- Install parental control software on children's devices.
- Also keep your bKash, Nagad, or Rocket apps locked to prevent unauthorised transactions.
- If you think a minor has used your account, notify support immediately.
Financial Safety
Budget planning and financial control
Never spend money on gaming that you need for essentials. Follow responsible financial planning:
- Set a separate entertainment budget for gaming each month.
- Never play beyond that budget — respecting limits is a sign of responsibility.
- Always avoid gaming on borrowed money, loans, or credit.
- Set aside any winnings before spending them and cover household expenses first.
- If you feel gaming is causing financial hardship, contact support without delay.
FAQ
Questions about responsible gaming
Play safe, enjoy the fun
Gaming is most enjoyable when it is controlled and responsible. Come to ybet and enjoy your favourite games in a safe environment.