ybet Terms and Conditions

ybet (referred to hereafter as "Platform", "we" or "us") provides an online betting and casino service for players in Bangladesh. These terms and conditions ("Agreement") form a binding legal agreement between you and ybet.

By accessing our website ybet.lat, registering an account, or using any of our services, you confirm that you have read, understood, and fully accepted all the terms and conditions of this Agreement.

If you do not agree with these terms and conditions, please refrain from using our platform.

ybet's services are available only to individuals who meet the following conditions:

• You must be at least 21 years of age. This platform is approved for users aged 21 and above only.
• You must be a natural person and operate the account in your own name.
• You are not residing in a jurisdiction where online gaming is strictly prohibited.
• You have not been previously permanently banned from our platform.

If a minor is found using this platform, their account will be closed immediately and all deposited funds may be forfeited.

3.1 Account Creation

To create an account on ybet, you must provide accurate and complete personal information. Only one account per person is permitted. Creating multiple accounts is strictly prohibited and may result in all accounts being closed and funds forfeited.

3.2 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately.

• Your account may not be transferred or shared with anyone else.
• Account management through a third party is not permitted.
• Changing your password regularly is recommended.

3.3 Identity Verification

ybet may request your National Identity Card (NID) or other relevant documents for identity verification at any time. Withdrawals may be held until the verification process is complete.

4.1 Deposits

For depositing funds on ybet, we support bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳100.

• Minimum deposit amount: ৳100 (per method)
• Deposits are expected to be credited to your account instantly.
• You must use a payment method registered in your own name.
• Deposits from third-party payment methods are not permitted.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take between 30 minutes and 3 hours to process.

• Minimum withdrawal amount: ৳1,000
• Standard withdrawal processing time: 30 minutes to 3 hours
• Withdrawal requests can only be made from verified accounts.
• The withdrawal amount must be equal to or less than the deposited amount.

5.1 Welcome Bonus

ybet offers new members a 100% first deposit bonus of up to ৳8,000. You must make your first deposit to receive this bonus.

• Bonus amount: 100% of first deposit, up to ৳8,000
• Wagering requirement: the bonus amount must be wagered 20 times
• Bonus funds cannot be withdrawn until the wagering requirement has been met

5.2 General Bonus Terms and Conditions

The following general terms and conditions apply to all bonuses and promotional offers:

• Each bonus offer must be used within a specified time period.
• Multiple bonus offers cannot be combined at the same time unless explicitly stated.
• If any irregular or suspicious betting activity is detected, the bonus may be cancelled.
• ybet reserves the right to modify or cancel any bonus program at any time.

ybet's VIP program has three tiers awarded based on your loyalty and regular activity:

• Bronze — weekly cashback of up to 0.3%
• Silver — weekly cashback of up to 0.5%
• Gold — weekly cashback of up to 0.8%

VIP tier upgrades depend on a player's consistent activity and contribution to the platform. ybet retains full discretionary authority over cashback calculation methods and VIP criteria.

ybet is committed to ensuring a safe and fair gaming environment. The following activities are strictly prohibited:

• Bonus abuse or attempting to meet bonus conditions in a fraudulent manner.
• Claiming bonuses by creating multiple accounts.
• Using any software, bots, or automated systems to place bets.
• Collusion or match-fixing with other players.
• Money laundering or other illegal financial activities.
• Intentionally exploiting any platform error or bug.

If such activities are proven, we may suspend or close the account, forfeit any winnings, and take legal action where applicable.

ybet places responsible gaming as its highest priority. We believe gaming should be an entertainment activity and should not in any way cause financial or psychological harm.

• You may request deposit limits, betting limits, or self-exclusion on your own.
• If signs of gaming addiction appear, contact us immediately.
• 24/7 support in Bengali is available via live chat.

For more details, visit our Responsible Gaming page.

ybet takes the protection of your personal information seriously. We use SSL encryption technology to keep your data secure.

To learn more about how your personal information is collected, used, and stored, please read our Privacy Policy.

• Your personal information will not be sold or rented to third parties.
• Data may be used for analytics to improve our services.
• Information may be shared with government authorities where required by legal obligation.

ybet may temporarily suspend or permanently close an account in the following circumstances:

• Violation of any provision of these terms and conditions.
• Suspicion of fraudulent or illegal activity.
• Non-cooperation with the identity verification process.
• Extended period of account inactivity.

If an account is closed and a verified balance remains, it will be returned through the appropriate process, except in circumstances where forfeiture applies.

If you wish to voluntarily close your account, you may submit a request through our 24/7 live chat.

ybet is not liable for the following:

• Any loss caused by internet disconnection or technical failure.
• Financial loss resulting from your own actions.
• Technical issues with third-party game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, and others).
• Service interruptions caused by unforeseen circumstances (force majeure).

ybet's liability will be limited to the maximum extent permitted by applicable law.

In the event of any dispute or complaint, we follow the process below:

• First, contact us through our 24/7 live chat.
• You may also submit a complaint with full details by email: [email protected]
• We aim to resolve all complaints as quickly and fairly as possible.

In the event of a dispute over a game result, the game provider's logs and server records will be considered final evidence.

ybet may make the following changes at any time without prior notice:

• Changes to available games or betting markets.
• Adding or removing payment methods.
• Changes to the terms and conditions of bonuses and promotional offers.
• Changes to the website design or functionality.
• Temporary service downtime for maintenance.

For significant changes, we will try to give as much advance notice as possible.

If you have any questions or need clarification about these terms and conditions, please contact us:

• Live Chat: 24/7 direct support in Bengali
• Email: [email protected]

Our support team is always ready to help resolve any issue you may have.